Short answers to the most frequently asked questions. For details, follow the links to the dedicated pages.
How do I find a doctor in Bex?
The home page lists the doctors and therapists of Bex, with their contact details. Some practices indicate that they are accepting new patients; call to confirm.
What should I do in the evening or at the weekend if it is not a life-threatening emergency?
In the canton of Vaud, call 0848 133 133: you will be directed to the on-call doctor or dentist in your area. In a life-threatening emergency, call 144. See the Emergencies page.
Do I need a prescription for physiotherapy?
For basic insurance to cover physiotherapy, a medical prescription is generally required. Without a prescription, you can usually still consult, but the treatment is then at your own expense. Ask the practice what applies in your case.
Can I see a doctor in Valais if I live in the canton of Vaud (and vice versa)?
For outpatient care, in principle yes: free choice of healthcare provider applies throughout Switzerland, subject to your insurance model. In hospital, hospital list and tariff conditions apply. See The healthcare system in Bex.
What is the difference between deductible and co-payment?
The deductible (franchise) is the annual amount you pay first. The co-payment (quote-part) is then 10% of costs, capped at CHF 700 per year for an adult. See Insurance.
Tiers payant or tiers garant: which one applies to me?
It depends on the healthcare provider. With tiers garant, you pay and then get reimbursed; with tiers payant (direct billing), the invoice goes straight to your insurer. Ask the practice before your appointment.
How do I get home care?
OSAD Helvetia provides home care in Bex (024 472 11 47), and start.physio provides physiotherapy at home and at the EMS La Résidence (024 566 53 04).
I am a healthcare professional in Bex: how can I be listed on the site?
Write to us at espace@b-sante.ch (a registration form is in preparation). Every listing is verified before publication.
These answers are for guidance only and do not replace medical advice or legal counsel. Last checked: October 2026.